Team Leader

Company: Shelby American, Inc.
Location: San Jose
Posted on: February 1, 2025

Job Description:

DescriptionPosition SummaryThis position calls for people who are adept at both assisting and leading. In the role of Store Manager/ Team Leader, you'll be responsible for aspects of the store's operation; responsibility you'll prepare for through a training sequence that teaches you the company in-store retail information system, inventory management, and ordering technology. In addition to this, you will be responsible for handling the daily paperwork, troubleshooting car wash issues, and gas-related issues. This leadership role will include forecasting, ordering, stocking, and merchandising product; reconciling store paperwork; setting the tone for courteous customer service; and management of the store staff.We expect all our Convenience Store Managers to demonstrate our CORE VALUES: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered, and Safety. We all win as one. Living our brand is a critical part of our roles.Primary Responsibilities

• Training and coaching new store staff.
• Creating schedules in the timekeeping system.
• Stocking products on shelves and making sure the store always looks clean and professional.
• Forecast, order, stock, and merchandise product.
• Ensure prompt reconciliation of store paperwork.
• Ensure prompt, efficient, and courteous customer service to store customers, vendors, and staff.
• Maintain a clean, customer-friendly environment in the store and surrounding property.
• Management of store staff including performance, time management, morale, staffing, etc.
• Troubleshoot and resolve car wash-related issues.
• Fix gas-related issues such as drive-offs and pumps being down.
• Manage customer relations in a professional, friendly manner.
• Responsible for adhering to all local, state, and federal regulations.
• Comply with budget requirements.
• Additional duties as assigned.RequirementsQualification Requirements
  • High School Diploma or equivalent required.
  • Six to nine months experience as an Assistant Manager; or an equivalent combination of education and experience.
  • Strong mathematics ability.
  • Strong written and oral communication skills.
  • Desire to be part of a performance-driven team.
  • Valid Driver's License and insurance.
  • Reliable form of transportation.Employee Incentive:
    • Employee that is with us for 6 months to 3 Years = 0.10 cents off Gallon of Fuel
    • Employee that is with us for 3 yrs.- 5 yrs. = 0.30 cents off gallon of fuel
    • Employee that is with us for +5 yrs. = 0.40 cents off gallon of fuel
    • MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEKPhysical Requirements:The Store Manager position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.Additional Requirements:
      • Must be 21+ years of age
      • Must be able to work various shifts and days of the weekDisclaimer:The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary for the position described. Management reserves the right to revise or change this position description at any time.The company reserves the right to run background checks as a condition of employment
        #J-18808-Ljbffr

Keywords: Shelby American, Inc., Cupertino , Team Leader, Hospitality & Tourism , San Jose, California