Software Engineer

Company: Redolent Infotech Pvt. Ltd.
Location: Sunnyvale
Posted on: November 6, 2024

Job Description:

One of our direct clients is urgently looking for Software Engineer @Sunnyvale, CA.TITLE: Software EngineerLOCATION: Sunnyvale, CA.Duration: 6 to 12+ monthsRate: DOEDuties:

• Monitor the health of complex online systems and cloud services and respond to alerts and emails.
• Detect problems in service delivery and assess system and user impacts. Analyze system logs to determine the source of problems and perform corrective action. Perform proactive maintenance tasks.
• Research and recommend alternative actions for incident resolution.
• Build tools to improve visibility, proactively detect issues, and restore system availability.
• Develop automation and self-healing with DevOps, Engineering, and SRE partners.
• Escalate and coordinate incidents with other technical services teams.
• Create and maintain procedural documentation.
• Participate in and drive continuous improvement efforts to reduce waste, including eliminating, automating, or streamlining processes.Additional Information:Provides support to the business by responding to user questions, concerns, and issues (for example, technical feasibility, implementation strategies); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; identifying short and long-term solutions; and directing users to appropriate contacts for issues outside of the associate's domain.Manages small to large-sized complex projects by reviewing project requirements; translating requirements into technical solutions; researching and identifying alternative solutions; determining needed solutions based on return on investment and value added to the business; gathering requested information (for example, design documents, product requirements, wireframes); writing and developing code; conducting unit testing; communicating status and issues to team members and stakeholders; collaborating with project teams and cross-functional teams; identifying areas of opportunity; interpreting information and identifying a solution; ensuring solutions are sustainable across implementation and use; troubleshooting open issues and bug-fixes; and ensuring on-time delivery and hand-offs.Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); performing root cause analysis to reduce future issues; engaging support teams to assist in the resolution of issues; developing solutions; driving the development of an action plan; performing actions as designated in the plan; interpreting the results to determine further action; and completing online documentation.Participates in the discovery phase of small to medium-sized projects to come up with high-level design by partnering with product management, project management, business, and user experience teams.Assists in providing guidance to small groups of two to three engineers, including offshore associates, for assigned Engineering projects by providing pertinent documents, directions, examples, and timelines. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business.
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Keywords: Redolent Infotech Pvt. Ltd., Cupertino , Software Engineer, IT / Software / Systems , Sunnyvale, California