Japanese/English Bilingual Account Manager & Business Development - San Jose, CA

Company: Actus Consulting Group, Inc.
Location: San Jose
Posted on: February 1, 2025

Job Description:

Industry: ManufacturerLocation: San Jose, CASalary: $100k-$130kVisa Sponsor: NoLanguage: English: Business Level, Japanese: Business LevelPosition: Account Manager/Business Development (Hybrid position, working twice a week in San Jose office)General Position SummaryThis position is responsible for meeting sales goals by performing territory management, product presentations, performance management, successful negotiation, and effective sales planning to assist the company in meeting corporate objectives.Essential Job FunctionsBusiness Development

• Achieves the sales quota which is discussed and agreed between the incumbent and management.
• Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for business opportunities.
• Develops new businesses through introduction of the company and product positioning.
• Researches and compiles lists of prospective customers for use as sales leads from various sources.
• Researches market conditions and conducts feasibility studies to determine market demand for existing and new products or services.
• Gathers, analyzes, and compares competitor data and pricing for benchmarking purposes.
• Prepares presentation materials for sales and marketing purposes.
• Calls on delinquent accounts and collects payments.
• Attends departmental sales meetings to discuss project status and prospective customers.
• Provides input to management on new product or service features to meet current and future customer needs.
• Builds and maintains relationships with key customers and accounts.Account Management
• Communicates with customers via phone or email; processes purchase orders, confirmations, invoices, and changes in product/delivery schedules.
• Informs customers of prices, shipping dates, anticipated delays, and any additional information needed.
• Follows up on sample, literature, and specification requests.
• Understands every account/customer special requirements and ensures they are recorded for each sales order.
• Reviews orders for accuracy and product availability; enters orders into the system.
• Checks inventory level and places purchase orders.
• Investigates customers' complaints and inquiries and provides solutions.
• Completes requests for return merchandise authorization (RMA) and failure analysis.
• Maintains records or logs of important customer calls received or information provided.
• Compiles statistics and prepares various reports for management.Other & Miscellaneous
• Seeks constant improvement in work processes.
• Performs other duties and projects as assigned by management.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to management.
• Maintains good communication with supervisors and staff.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area.Job Requirements: Skills, Qualifications, Working ConditionsMinimal Required Essential Job SkillsAnalysis, Initiative/Follow-through, Judgment, Time Management, Dependability/Commitment, Diplomacy, Ethics, Employee Development, Flexibility/Adaptability, Leadership, Negotiation, Planning & Organization, Presentation, Problem-Solving, Supervisory.Qualifications Education & Work Experience
• Bachelor's degree (B.A.) in Business Administration or equivalent; or four to ten years' related experience and/or training; or equivalent combination of education and experience.
• 7-10 years of similar experience.
• Japanese fluency is required.
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Keywords: Actus Consulting Group, Inc., Cupertino , Japanese/English Bilingual Account Manager & Business Development - San Jose, CA, Other , San Jose, California