Junior Customer Support Agent
Company: VirtualVocations
Location: San Jose
Posted on: February 1, 2025
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Job Description:
A company is looking for a Junior Customer Support Agent who
will provide excellent customer service and support.
Key Responsibilities
Provide customer support via live chat and social media
Identify root causes of issues and propose solutions
Engage in proactive learning during initial training
Required Qualifications and Education
Strong English writing skills
Ability to communicate effectively in challenging situations
Compassionate and empathetic approach to customer interactions
Willingness to adapt to new platforms and processes
Passion for helping others and problem-solving
Keywords: VirtualVocations, Cupertino , Junior Customer Support Agent, Sales , San Jose, California
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